Error messages can be very frustrating; but error messages should NOT stop you from using your program - nor should they be ignored! Error messages are indications that "something" is not accurate and needs to be corrected in order for your final reports to be accurate.
The Certified Payroll Solution Error Messages section deals strictly with errors that you might encounter when installing CPS, setting up your certified payroll reporting preferences, running CPS, QuickBooks connection errors, work classification errors, and errors when printing reports.
Error messages are shown in the order that they would normally occur during installation, setup, and actually running Certified Payroll Solution.
How to use this on-line listing of error messages:
- Determine what step and when you are receiving the error message.
- Select the appropriate link within this section - the section title will describe the step in which you could be receiving the error.
- Use the Search function and type in a search string (works just like a Google search).
- Read all possible error messages and solutions contained within that section.
The error resolutions found in this section are the same problem solving steps that our support staff will have you perform should you contact us by phone.