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Folder Certified Payroll Solution Error Messages

Error messages can be very frustrating; but error messages should NOT stop you from using your program - nor should they be ignored! Error messages are indications that "something" is not accurate and needs to be corrected in order for your final reports to be accurate.
The Certified Payroll Solution Error Messages section deals strictly with errors that you might encounter when installing CPS, setting up your certified payroll reporting preferences, running CPS, QuickBooks connection errors, work classification errors, and errors when printing reports.

Error messages are shown in the order that they would normally occur during installation, setup, and actually running Certified Payroll Solution.
How to use this on-line listing of error messages:

  • Determine what step and when you are receiving the error message.
  • Select the appropriate link within this section - the section title will describe the step in which you could be receiving the error.
  • Use the Search function and type in a search string (works just like a Google search).
  • Read all possible error messages and solutions contained within that section.

The error resolutions found in this section are the same problem solving steps that our support staff will have you perform should you contact us by phone.


Documents

pdf 1. Certified Payroll Solution Installation Errors Popular

By 4396 downloads

These are common error messages that occur during installation, especially when entering your license information.

 

Certified Payroll Solution Installation Errors

pdf 10. Job Setup and/or Maintenance Errors Popular

By 2787 downloads

These are errors that you could encounter during your initial QuickBooks Job Reconciliation, OR later, when you make changes through the Linked Data menu -> Jobs, and are viewing the Job Maintenance window.

Job Setup and/or Maintenance Errors

pdf 11. Wage Setup and/or Maintenance Errors Popular

By 2660 downloads

These are error message that you could encounter during your initial QuickBooks Wage Reconciliation, or later when you make changes through Linked Data -> Wages, and are viewing the Wage Maintenance Screen.

Wage Setup and/or Maintenance Errors

pdf 12. Deduction Setup and/or Maintenance Errors Popular

By 2662 downloads

These are error message that you could encounter during your initial QuickBooks Deduction Reconciliation, or later when you make changes through Linked Data -> Deductions, and are viewing the Deduction Maintenance Screen.

NOTE:  All QuickBooks Payroll Items classified as Additions, Deductions or Company Contributions can be found under the Linked Data menu -> Deductions option.

 

pdf 13. Reconciliation Step 3 Errors Popular

By 2862 downloads

These are errors that can occur at the Reconcile Step 3 window, where you enter or modify, the Payroll numbers.

Reconcile Step 3 Errors

pdf 14. Errors When Printing Reports Popular

By 2753 downloads

Below are the most common errors or problems that you could encounter, when attempting to Preview or Print your final reports; including a spinning hourglass, Run Time Error 91, Run Time Error 429 - Active X Component, Error 80010105 Automation Error, Invalid Registration, and more.

Errors When Printing Certified Payroll Reports

 

pdf 15. Employee Work Classifications Not Showing Correctly on Final Reports Popular

By 2886 downloads

While a normal or familiar error message box will not appear when employees are not classified correctly, it will be easily recognized when you preview or print your certified payroll reports.

While the information provided here is a basic overview, the program help and the manual contains a more detailed section on dealing with Work Classifications, which includes 8 different examples on how you might need to set things up - both in QuickBooks and Certified Payroll Solution.

Employee Work Classifications Not Showing As Desired

pdf 16. EEOC/Work Utilization/Manning Report Error Messages in Certified Payroll Solution Popular

By 2469 downloads

You could encounter the following error messages when running any of the EEOC/Work Utilization/Manning Reports; available from the Run menu ->EEOC Reports -> and choosing Federal, State or Local.

EEOC/Work Utilization Report Error Messages

pdf 17. General Certified Payroll Solution Error Messages & Warnings Popular

By 2608 downloads

These are general error messages that you would encounter when performing basic file maintenance functions.

General Certified Payroll Solution Error Messages

pdf 2. Certified Payroll Solution - QuickBooks Connection Errors Popular

By 3254 downloads

These are common error messages that you could encounter when Certified Payroll Solution attempts to connect to your QuickBooks company data file. These messages would occur AFTER you have downloaded, installed and licensed the program AND are making the initial connection to QuickBooks OR after you have chosen Run -> Certified Payroll -> entered dates, and then clicked on the Next button.

Certified Payroll Solution - QuickBooks Connection Errors

pdf 3. Worker's Compensation Setup and/or Maintenance Errors Popular

By 2749 downloads

These are common error messages that you could encounter when setting up Worker's Compensation information from the System Setup -> System Preferences -> W/C Info+ tab. Only companies in California, Connecticut, Kansas, and Missouri need to complete Worker's Comp information.

Worker's Comp Setup and/or Maintenance Errors

pdf 4. Certified Payroll Solution System Setup Errors Popular

By 4711 downloads

These are common error messages that you could encounter on the System Setup -> System Preferences -> Settings OR Data Locations tab.

Certified Payroll Solution System Setup Errors

pdf 5. Reconciliation Step 1 Errors Popular

By 2969 downloads

These errors could be encountered after you click the NEXT button on the Step 1 screen – where you are asked to enter dates.

Reconciliation Step 1 Errors

pdf 6. Reconciliation Step 2 Errors Popular

By 2791 downloads

You could encounter any of the following errors, when clicking the Next button on the Reconcile Payroll for Reporting Step 2 window.

Reconciliation Step 2 Errors

pdf 7. Employee Setup and/or Maintenance Errors Popular

By 2575 downloads

These are error messages that you could encounter when you are creating your initial "linked Employee" records, OR later, when you make changes from the Linked Data menu -> Employees, and are viewing the Employee Maintenance window.

Employee Setup and/or Maintenance Errors

pdf 8. Race Setup and/or Maintenance Errors Popular

By 2730 downloads

These are error messages that you could encounter during your initial Race Classification setup, or later, when you make changes from the Basic Info menu -> Race Classification -> Race Classification Maintenance.

Race Setup and/or Maintenance Errors

 

pdf 9. Work Classification Setup and/or Maintenance Errors Popular

By 2704 downloads

These are error messages that you could encounter during your initial Work Classification Setup, found from the Basic Info menu -> Work Classifications OR from the Edit Work Class button, found in the Employee or Wage windows.

NOTE:  Work Classifications assigned to employees are used for EEOC Reporting, while Work Classifications assigned to Wages print on the actual certified payroll report.

Work Classification Setup and/or Maintenance Errors


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