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8/18/23 - The software that our website is built on underwent a major upgrade.  As with many upgrades, things break!  We're still working diligently to correct the problems, but this is a HUGE website with almost 23 years of information.  We appreciate your patience.  

New California DIR Website

Last Updated: 18 July 2024
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Here's what we know about what's going on with the new DIR website.

If you are having issues uploading your certified payroll data into the "new California DIR website" - just be patient and let DIR get the kinks worked out!  Please contact DIR if you are experiencing issues with their website.   

When the notice back in February about DIR's plans to revamp the Public Works website services including the eCPR system, we immediately got in touch with our contact person at DIR.  We were assured that nothing was going to change in the actual XML file that CPS creates, the only change would be where & how you submit the upload files.

NOTE:  For anyone that's been a customer for 9-10 years, you might remember that DIR first created their online system in 2015, but there were so many problems with it that it didn't get totally straightened out until 2016.  

We know very little about the new system, other than what we've seen in this video https://www.youtube.com/watch?v=j29pHorO3js and instructions for submitting an XML file - https://www.dir.ca.gov/Public-Works/Guides/Submit-an-XML-Payroll-Record.pdf 

We will be getting in touch with our DIR contact again to verify that they really didn't change anything in the XML file.  

Please contact DIR if you are experiencing issues with their website. 

  • If you know you had CPS create the XML file for this job
  • If you open the XML file and see your information
  • If you selected the file that you just looked at to upload
  • And you get a blank screen (which many people have reported), only some of the information uploaded (we've had reports that employee names were not being submitted), or anything else that's ODD
  • It's the DIR site that's having the issue

Here's what we know at this point.

7/17/2024

As far as we know, the DIR eCPR system is still not functional.  

It appears, based on customer reports, that even though you select & upload the XML file at the website their system indicates that there is no attachment found - OR some users report that employee names, employee social security numbers, and fringes are not being populated, as well as many other odd things.  

We just became aware that all Project ID #'s are now 11-digits (instead of 10).  Please use Help --> Check for updates --> and download/install the latest version of the CPS program.  You will then need to go into the DIR project lookup for each of your jobs and find the new 11-digit Project ID # and update that information in CPS from the Linked Data menu --> Jobs --> Select & Edit each job --> click the Additional Info tab and enter the new 11-digit # in the Project ID box at the bottom of this screen.  Be sure to save your changes!  While this WILL NOT resolve the issues mentioned above, it will help you to submit your reports once DIR has things straightened out on their end.

We've also been informed that LCPtracker is also experiencing issues with the XML file that they create that can then be uploaded into the DIR system.  LCPtracker is a California based company (who probably has direct access to DIR employees) and if they are also having problems, it stands to reason that the DIR site is the one with the problem, not either of us.

So much for DIR telling us that "nothing had changed"!  Prepare for a rocky ride as we continue to learn new things and put out updates for the CPS software.


7/2/2024

We received information from a customer that the DIR site was officially down and that even DIR could not access their own site. 

We will continue to provide updated information as soon as we are made aware.  

This message is displayed on the DIR website at https://www.dir.ca.gov/Public-Works/Certified-Payroll-Reporting.html - alerting you that the system is experiencing technical difficulties and is not yet fully functional.  At this point we believe this is the only page that provides any information about what's going on with the system - and it's vague!


6/30/24

We received this information via email from DIR (all California customers should have received this same info between 6/27 & 6/28/24)

Technical issues are currently preventing use of the public works registration system.

Please wait until Monday, July 1, 2024 to access the system. 

Please be assured that contractors will not be penalized for any failure to comply with the public works registration or eCPR requirements as a result of technical issues which are beyond their control due to the rollout of the updated new public works contractor registration and eCPR systems.  

In addition, we ask that awarding agencies consider these technical difficulties in the administration of their public works projects. Specifically, awarding agencies may be unable to confirm whether a contractor is properly registered until these issues are resolved.  

We appreciate your patience as we are actively working to address these issues. This affects contractors who register and renew their registrations, those who submit electronic certified payroll records and registration of new public works projects by funding entities (awarding bodies). We will continue to provide further updates as they become available.  We recommended you wait until Monday July 1, 2024 to access the public works website system. 

The foregoing has been provided for informational purposes & doesn’t constitute legal advice nor may it be relied upon or used as an official opinion of the Division of Labor Standards Enforcement (DLSE). Access to, transmission or receipt of, or reliance upon this information from the DLSE doesn’t create nor intend to create an attorney/client relationship between you or any other person & the DLSE.

 


6/27/24

All of this just went live on Monday 6/24/24 and already we've had customers reporting issues.  

Based on the fact that we were assured that nothing in the XML file was going to change, we can only assume that any/all problems you encounter are withing the DIR systems themselves - after all the system is only 3 days old at this point.

For anyone that's been a customer for 9-10 years, you might remember that DIR first created their online system in 2015, but there were so many problems with it that it didn't get totally straightened out until 2016.  

We know very little about the new system, other than what we've seen in this video https://www.youtube.com/watch?v=j29pHorO3js and instructions for submitting an XML file - https://www.dir.ca.gov/Public-Works/Guides/Submit-an-XML-Payroll-Record.pdf 

We will be getting in touch with our DIR contact again to verify that they really didn't change anything in the XML file.  

Please contact DIR if you are experiencing issues with their website. 

  • If you know you had CPS create the XML file for this job
  • If you open the XML file and see your information
  • If you selected the file that you just looked at to upload
  • And you get a blank screen (which many people have reported)
  • It's the DIR site that's having the issue