Our software products ONLY work with QuickBooks DESKTOP. NOT COMPATIBLE WITH QUICKBOOKS ONLINE.
For Certified Payroll Solution - exit the error. In CPS, choose System setup, system preferences, Data Location Tab; click in the white QuickBooks file box and delete everything there. Click OK, and the try your request again.
For Construction Application for Payment Solution - exit the error. In CAPS, choose System Setup, Data Locations; click in the white QuickBooks file box and delete everything there. Click OK, and then try your request again.
Also see, Resolving QuickBooks Connection Issues
An 80040403 error could indicate that your QuickBooks file does not reside in either the Vista/Windows 7 Public or Private (Your User Name) folder. Please locate your Quickbooks file and move it to the correct location.
9/14/07: This error can also occur if QuickBooks does not have the latest maintenance release applied. To update your QuickBooks program, from the Help menu -> choose Update QuickBooks -> Update now. If you are in a multi-user environment, you'll need to update each computer.