Important Announcements:
Please note: Our software products ONLY work with QuickBooks DESKTOP. NOT COMPATIBLE WITH QUICKBOOKS ONLINE or QUICKBOOKS MAC. |
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If the errors are payroll related (wrong job, hours, rate of pay, etc.), they must be corrected in QuickBooks® {because that is the original data} and then you can run the certified payroll report again.
If the errors are in the Work Classifications that are printing on your certified payroll reports, then you would correct those errors in Certified Payroll Solution.
To help you troubleshoot your final reports, we've put together a support document called Certfied Payroll Solution Troubleshooting "Blank Spots" on Reports, which can be found in our
folder
Certified Payroll Solution Technical & Training Documentation
section AND can be accessed from within the Certified Payroll Solution program by going to the Help menu -> and choosing Where does info come from? (PDF).