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Please note: Our software products ONLY work with QuickBooks DESKTOP. NOT COMPATIBLE WITH QUICKBOOKS ONLINE or QUICKBOOKS MAC. |
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Are you planning on purchasing a new computer -or- do you have a new computer? Follow these instruction for moving your Certified Payroll, AIA Billing or Crew Overtime Entry Solution program and data to a new computer.
Make sure your computer tech reads this article and Is There a New Computer in your future? Buying a New Computer.
pdf Certified Payroll Solution Download & Installation Manual
pdf Construction Application for Payment Solution Download & Installation Instructions
pdf Crew/Overtime Entry Download & Installation Manual
1. Backup your CPS/CAPS data to external media
2. Start CPS/CAPS, go to the Help menu, choose About and click the big Login to the Web Service Center button.
3. In the RIGHT column look for the heading Installing on a New Computer
4. This opens a new web page – print this page as it contains your license information.
5. Download and Save the program to external media.
1. Install the program
2. Enter your license information
3. Click the Cancel button on each of the Setup Wizard windows until you reach the main window.
4. From the CPS/CAPS Backup and Restore menu, choose Enhanced Restore
5. Use the Browse for File to Restore button to navigate to the location that you saved your backup, select it. The file name and location should now appear in the Backup File to Be Restored field.
6. Click the Restore All Data button.
1. Start QuickBooks
2. In CPS go to the System Setup menu -> System Preferences -> and click on the Data Locations tab.
a. Click into and delete the contents in the 2nd box from the top.
b. Click the Test QuickBooks Connection button
3. In CAPS go to the System Setup menu -> Data Locations
a. Click into and delete the contents in the 2nd box from the top
b. Click the Test QuickBooks Connection button
1. IF you are simply replacing a single computer in an existing network BEFORE you remove your old computer you will need to start CPS/CAPS, go to the “Data Locations” tab, and write down the location of your CPS/CAPS data on the server. On the NEW computer, go to System Setup -> Data Locations and use the Browse for Data Path button to “point” to the same place as the old computer.
2. IF you are building an entirely new network, refer to the networking instructions in the CPS/CAPS manual or download them here:
video How to Network Certified Payroll Solution-video
pdf Installing Certified Payroll Solution on a Network-written instructions
video How to Network Construction Application for Payment Solution-video
pdf Installing Construction Application for Payment Solution on a Network-written instructions
Sunburst Software Solutions, Inc. defines Technical Support as "Knowledgeable people assisting the users of our software products". Therefore, our technical support services have been designed to help you solve a specific problem that you are having with a product - rather than providing training, customization, or other training services (such as, QuickBooks training, training new employees, or what is really considered to be IT Services/Computer Consulting) - so, the word "assisting" in this definition is extremely important.
Our Support Policy does include provisions for Free Support, Free Training, Paid Training, and Program Maintenance – see http://www.sunburstsoftwaresolutions.com/support-policy.htm for more details.