Office closed 6/29 to 9/15/18 - ONLY EMAIL for sales & support inquiries. Read more here.
The home page of our Support & Resource Area (which you are viewing now) is used to notify customers (and visitors) of new program updates and/or enhancements that are available, and recently added training articles for both our software and QuickBooks.
|folder Certified Payroll Support Center||folder AIA Billing Support Center||folder Wage Manager Support Center|
|folder Crew Overtime Entry Support Area||QuickBooks Error Codes & Resolutions|
Between June 29 and September 15, 2018 our office will be closed and we will ONLY BE ACCEPTING EMAIL for all sales and support inquiries. There will be NO ONE to handle phones or remote logins during this time.
After a lengthy delay and two temporary releases since the end of January - the U.S. Department of Labor has finally released a finalized WH-347 form. The ONLY thing that has changed is the expiration date - it is now set to expire on 4/30/21. Please update your software following these instructions below.
4/2/2018 The US. Department of Labor has released a 2nd TEMPORARY WH-347 form - this one with an expiration date of 4/30/18. Update your software using the instructions found below.
Intuit has been releasing the newest versions of QuickBooks - Enterprise 18.0, Premier 2018, and Pro 2018 very quietly to users for little over a week. Like the previous 2 years there has been no big public launch (like with previous versions) and ProAdvisors & Developers (like ourselves) have had little to no advance notice.
Compatibility updates for our software programs are ready and this is what it means to you.
NOTE: If you are an existing QuickBooks user, I do NOT recommend that you upgrade right away - as usual, I highly advise that you wait until AFTER you have done your W-2's and final year end payroll functions, there are often problems and it is because no one can test year end functions until year end! I am already seeing instances where end users are having installation issues.
The recent Windows 10 "Creator" update has caused display issues with the calendars and date selection options in Crew Overtime Entry Solution and the Contractor Qualification Statement in our CAPS programs. If you are encountering these issues - UPDATE YOUR SOFTWARE.
A recent Windows 10 update has caused issues when previewing and printing AIA Billings and Certified Payroll Reports. While we have put in some workarounds they are only band-aids. There are two ways to resolve this - a quick fix and what is hopefully the "real" resolution. This article deals with both programs as the resolution is similar for each
There is a LOT going on in California regarding certified payroll reports, prevailing wage requirements and electronic certified payroll (eCPR) submissions. Briefly, here is the lastest news regarding California DIR eCPR, City of San Diego and PRISM Compliance Management, and LCPtracker requirements and how they will impact your company if you use QuickBooks.
Virginia DOT has teamed up with the American Association of State Highway and Transportation Officials (AASHTO) and is now requiring ALL prime and subcontractors working on VDOT projects with federal funding to submit certified payrolls into the AASHTOWare Project Civil Rights and Labor™ (CRL) Management System.
You can create this spreadsheet with most of the data filled in by Certified Payroll Solution; however, there is NO WAY to provide this as a 100% accurate form that can be submitted due to complicated requirements. You will need to check this form carefully before submitting it.
As most of you are aware, the California DIR's (Department of Industrial Relations) electronic certified payroll reporting (eCPR) system has been updated with new requirements in place for public works projects awareded on or after April 1, 2015. The new eCPR system became effective on 6/4/2015.
The new eCPR requirements involve submitting an XML file and replaces the previous .pdf upload. XML stands for Extensible Markup Language and defines a set of rules for encoding documents in a file format which can be read by both humans and machines. This language, in my opinion, is far easier for a machine to read than a human!
We've launched a new website specifically for QuickBooks Support & Training. Visit Learn to Use QuickBooks in your construction business.
Are you planning on purchasing a new computer -or- do you have a new computer? Follow these instruction for moving your Certified Payroll, AIA Billing or Crew Overtime Entry Solution program and data to a new computer.
Make sure your computer tech reads this article and Is There a New Computer in your future? Buying a New Computer.
How Does Sunburst Software Solutions, Inc. Work with ProAdvisors, Bookkeepers, Accountants, Consultants & IT Professionals? This is a question that we are frequently asked, so please let us state for the record............
Common QuickBooks user errors not only compromise the integrity of your billing history in Construction Application for Payment Solution; but do not leave a visible documented history of the projects progress in QuickBooks. This article will teach you best practices when generating your AIA Bills.
While a normal or familiar error message box will not appear when employees are not being classified correctly on the final certified payroll reports, it will be easily recognized when you preview or print your certified payroll reports. Use the following information to diagnose WHY your employees are not being classified correctly. HINT this is not a program error!
A guide for verifying and troubleshooting the accuracy of your final certified payroll reports before you submit them is an important step in your overall success in using Certified Payroll Solution and getting paid on time. TIP: on the Federal WH-347 form the dollar amounts from Gross Wages All Jobs through Net Wages for the week SHOULD match the QuickBooks paycheck.
Below are the most common errors or problems that you could encounter, when attempting to Preview or Print your final reports; including a spinning hourglass, Run Time Error 91, Run Time Error 429 - Active X Component, Error 80010105 Automation Error, Invalid Registration, and more.
The solutions below are used to diagnose and solve the following QuickBooks Error Codes: 80040401, 80040402, 80040403, 80040404, 80040405, 80040406, 80040407, 80040408, 80040409, 8004040A, 8004040B, 8004040C, 80040416, 80040417, 80040418, 8004041B, 8004041C, and 8004041D.