Temporary WH-347 form released
4/2/2018 The US. Department of Labor has released a 2nd TEMPORARY WH-347 form - this one with an expiration date of 4/30/18. Update your software using the instructions found below.
2/28/18 The U.S. Department of Labor has released a TEMPORARY WH-347 form - with an expiration date of 3/31/18.
We have NO idea what is going on - but we have updated CPS to generate the temporary form until the next roll-out.
Keep reading for instructions on how to update your software.
Please note - there will be NO phone support. We are being swamped with phone calls and email.
The following information applies:
- If you downloaded CPS AFTER 5:00 pm EST today 4/2/2018 (previously 2/28/18) - YOU HAVE the temporary form.
- If you request a trial beginning 4/3/2018 (previously 3/1/18) - YOU HAVE the temporary form.
- If updated prior to today 4/2/18 - YOU DO NOT have the temporary form which expires on 4/30/18 and will need to update.
To update your CPS software:
- From the Help menu --> choose About --> click the big "Login to web service center button"
- Once at the Web Service Center page --> look for the "Download current CPS Setup" button
- Run through the installer and you should be good - nothing extra to do.
- This MUST be done on each machine that has the program installed.
IF you receive an Authentication Error - you no longer have program maintenance and access to this update. Please Contact us to reinstate your maintenance/obtain an upgrade.
IF you have trouble installing the new version - it could be that the version you are currently running is VERY old and you will need to uninstall the software from Control Panel --> Programs & Features before you can install. In this instance, please have the Web Service Center page open BEFORE you uninstall.
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