Important Announcements:

4/23/18

The U.S. Department of Labor issues NEW WH-347 - expiring on 4/30/21.  Read more here including instructions for updating your software.
note
  • 4/2/18 U.S. Department of Labor has issued a 2nd TEMPORARY WH-347 form - this one has an expiration date of 4/30/18.  We have updated CPS to include the temporary form.  Please update your software by following the instructions found here.
  • 2/28/18 The U.S. Department of Labor has issued a TEMPORARY WH-347 form, we have updated CPS to include the temporary form.  For more information, click here.
  • Compatibility for QuickBooks 2018 is available, read more here.
  • Windows 10 Creator Update causes issues with Crew Overtime and the Contractor Qualification Statement, please read -Windows 10 Creator update, Crew Overtime, & Contractor Qualification Statement
  • Windows 10/Office 2016 Update causes printing issues - for more information and several resolutions, please read - Windows 10/Office Printing Issue
  • QuickBooks 2017 compatibility announcedQuickBooks Desktop 2017 Compatibility.
  • Compatible with the PRISM Compliance Management electronic upload currently being required for City of San Diego, CA prevailing wage projects.
  • Compatibility with the California eCPR system has been available and working since 6/10/2015.  For more information on California eCPR (Electronic Certified Payroll) for QuickBooks.  There were no required changes to our interface for the latest DIR updates.

 

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Welcome to Sunburst Software Solutions, Inc. Training, Support & Resource Area!

Temporary WH-347 form released

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4/2/2018 The US. Department of Labor has released a 2nd TEMPORARY WH-347 form - this one with an expiration date of 4/30/18.  Update your software using the instructions found below.

2/28/18 The U.S. Department of Labor has released a TEMPORARY WH-347 form - with an expiration date of 3/31/18.

We have NO idea what is going on - but we have updated CPS to generate the temporary form until the next roll-out.

Keep reading for instructions on how to update your software.

Please note - there will be NO phone support.  We are being swamped with phone calls and email.

The following information applies:

  • If you downloaded CPS AFTER 5:00 pm EST today 4/2/2018 (previously 2/28/18) - YOU HAVE the temporary form.
  • If you request a trial beginning 4/3/2018 (previously 3/1/18) - YOU HAVE the temporary form.
  • If updated prior to today 4/2/18 - YOU DO NOT have  the temporary form which expires on 4/30/18 and will need to update.

To update your CPS software:

  • From the Help menu --> choose About --> click the big "Login to web service center button"
  • Once at the Web Service Center page --> look for the "Download current CPS Setup" button
  • Run through the installer and you should be good - nothing extra to do.
  • This MUST be done on each machine that has the program installed.

IF you receive an Authentication Error - you no longer have program maintenance and access to this update.  Please Contact us to reinstate your maintenance/obtain an upgrade.

IF you have trouble installing the new version - it could be that the version you are currently running is VERY old and you will need to uninstall the software from Control Panel --> Programs & Features before you can install.  In this instance, please have the Web Service Center page open BEFORE you uninstall.

 

 

 

 

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